Both fire alarms and security systems need to be monitored for the appropriate authorities to be promptly notified in the event of an emergency. Many alarm system providers will offer central station monitoring services when they install an alarm system. However, not all companies monitor the system themselves. In fact, most companies use 3rd party monitoring companies to monitor accounts. Therefore, it's important to understand which company is monitoring your fire alarm or security systems, and whether or not that monitoring happens 24 hours a day, seven days a week, 365 days a year. Additionally, you should make sure that your monitoring company has the proper qualifications. Some central station monitoring facility qualifications include UL Listed and FM Approved.